Abstract
Traditional financial performance measurement systems have been criticized for their inadequacy as an evaluation tool for today's advanced manufacturing systems. We therefore propose a new performance measurement system under activity-based costing environment in order to consider financial and non-financial criteria simultaneously. The primary objective of this system is to provide managers with an integral view of an activity in a comparative manner, and ultimately lead them to identify new activity investment opportunities. Main stages of the system involve 1. (1) identifying significant activities by a Pareto analysis, 2. (2) measuring multi-attribute performances of chosen activities, 3. (3) computingn comparative-integrated performance measure by TOPSIS, a multiple attribute decision-making method, and 4. (4) takingn appropriate actions through the sensitivity analysis. In order to show the efficacy of the proposed system, a case problem is presented.
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