Abstract

The risk arises from the uncertainty that comes from internal and external factors. Risk is quite complex in the port will affect the sustainability of the company’s business, especially related to port operations. Operational risk is a risk arising from the implementation of the business functions of the company namely; systems, processes, people, as well as external events. Successful measurement of operational risk will be greatly influenced by the reliability and effectiveness of risk measurement methods. The Risk Breakdown Structure (RBS) method adopted from the Work Breakdown Structure (WBS) will be able to define and group risk-based risks for each level in detail so that the measurement of operational risk provides a structured overview of all risks facing the firm. The scope of port activities studied in this study is related to the flow of goods categorized into 4 parts namely; ship service, goods service, loading and unloading service, and container terminal service. From the identification result, there are 9 operational risks in which each group is divided into operational risk category.

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