Abstract

Under the ravages of COVID-19, global supply chains have encountered unprecedented disruptions. Past experiences cannot fully explain the situations nor provide any suitable responses to these fatal shocks on supply chain management (SCM), especially in todays’ highly intertwined/globalized business environment. This research thus revisits and rechecks the crucial components for global SCM during such special periods, and the basic essence of such management covers numerous perspectives that can be categorized into a multiple criteria decision making (MCDM) approach. To handle this complex issue appropriately, one can introduce a fusion intelligent system that involves data envelopment analysis (DEA), rough set theory (RST), and MCDM to understand the reality of the analyzed problem in a faster and better manner. Based on the empirical results, we rank the priorities in order as cash management and information (D), raw material supply (B), global management strategy (C), and productivity and logistics (A) for improvement in SCM. This finding is confirmed by companies now undergoing a downsizing strategy in order to survive in this harsh business environment.

Highlights

  • Over the last year, the unimaginable destructiveness of COVID-19 has had a devastating effect on global supply chains, which were woefully unprepared to face this huge challenge

  • As for the complex and influential relationship under the adoption of global supply chain management (SCM), we introduce a fusion decision architecture that consists of data envelopment analysis (DEA), rough set theory (RST) with fish swarm optimization (FSO), and decision-making trial and evaluation laboratory (DEMATEL)

  • This research proposes a comprehensive and practical improvement strategy that can serve as a basis when manufacturing entities revise their global supply chain management architecture

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Summary

Introduction

The unimaginable destructiveness of COVID-19 has had a devastating effect on global supply chains, which were woefully unprepared to face this huge challenge. The risk awareness of supply chain management (SCM) has been more heightened and valued, and deliberate considerations are being implemented [2]. Global SCM is one of the key components of sustainability development of enterprises in a competitive market [3]. A blueprint of SCM is important since enterprise operation performance involves a series of activities from manufacturing to sale of products [4,5]. To improve the sustainable benefits and competitiveness, entities must reduce obstacles from

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