Abstract

Reverse supply chains represent an opportunity to create a value stream, not financial loss. Reverse supply chains deserve as much attention at the corporate level as forward supply chains and should be managed as business processes that can create value for the company. Many manufacturing firms have not yet adapted reverse supply chain but view it as the great nightmare to their organizational system. Like many other system, reverse supply chain has also its critical success factors. This research aims to identify the barriers of reverse supply chain management which invariably present in the system. Among the critical success factors, those perform below the threshold were identified as barrier using fuzzy logic technique.

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