Abstract

 X is a loading and unloading company (Perusahaan BongkarMuat/ PBM) which operates in the Port of Tanjung Perak, Surabaya. In 2018, the PBM experienced a hoarding of 65,698 tons of wirerod so the company had to issue a hoarding rate of Rp. 147,820,500. The fishbone diagram method is used to look for risk events and risk agents. From three main problems of goods hoarding, it is obtained the results of identification of risk events and risk agents, there are 17 risk events and 30 risk agents identified as triggers for the hoarding of goods at the port.
Highlights
Indonesia is located between two oceans, the Pacific Ocean and the Indian Ocean, and connects the Asian and Australian continents
Indonesia has more than 17 thousand islands, with a coastline of more than 99,000 km, making Indonesia as the country with the second longest coastline in the world after Canada
At this stage a fishbone diagram is made for risk events and risk agents from the results of data collection
Summary
Indonesia is located between two oceans, the Pacific Ocean and the Indian Ocean, and connects the Asian and Australian continents. X. In PBM which operates in Tanjung Perak Port, the process of loading and unloading, especially in the delivery of goods from the pier to the factory owner of goods (consignee) experiences several obstacles, which cause goods that have been unloaded from the ship can not be directly delivered. In PBM which operates in Tanjung Perak Port, the process of loading and unloading, especially in the delivery of goods from the pier to the factory owner of goods (consignee) experiences several obstacles, which cause goods that have been unloaded from the ship can not be directly delivered This causes the goods hoarding, causing additional logistical costs to be incurred by PBM.
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