Abstract

The purpose of this paper is to identify and prioritize environmental criteria of sustainable outsourcing model in Fajr Jam Gas refining company with hierarchical analysis procedure method. In order to identify environmental criteria, the identified strategic goals of the model are categorized in the most four aspects of the balanced scorecard and three dimensions of economic, social and environmental sustainability. to determine the importance of each environmental criteria in terms of four groups of experts (members of the outsourcing committee, managers, supervisors and experts in the company) are reported using Analytic Hierarchy Process (AHP) method and the results of research are reported through EXPERT CHOICE software. The findings indicated that in order to design sustainable outsourcing model using a balanced scorecard, seven strategic objectives in environmental dimension had to be considered two objectives in learning and growth aspect, two objectives in internal business processes aspect, two objectives in customer satisfaction aspect and a strategic environmental objective in financial performance aspect were identified. Finally, using a paired comparisons questionnaire, the importance of each strategic objective was calculated and prioritized.

Highlights

  • From the beginning of the industrial revolution era, humans and governments attempted to use the fossil energies in order to get their economic growth

  • The main problem of this research is the environmental dimension of the sustainable outsourcing model, because the environmental degradation in the recent decades, in the field of the oil and gas manufacturing companies has an important role in the air pollution of its encircling environment

  • The strategic goals of environmental dimension and parameters is presented in Table 3 and the sustainable outsourcing strategy model map was designed according to Figure 1 that two strategic environmental goals for the learning and growth face, two strategic environmental goals for the business processes face, two strategic environmental goals for the customer satisfaction face and one strategic environmental goal for the financial performance face were extracted

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Summary

Introduction

From the beginning of the industrial revolution era, humans and governments attempted to use the fossil energies in order to get their economic growth. The sustainable development is the unification of all the economic, social and environmental goals for maximizing the welfare of the current human without damaging the capabilities of the future generation for obtaining the requirements [11] For this reason, the sustainable outsourcing concept were mentioned and analyzed in order to sustain the assigned processes in the outsourcing strategy. Before designing the indicators and the environmental criteria, we will consider the sustainability topic at a level higher than that, because the environmental dimension is one of the dimensions of the sustainability concept These days, the sustainability concept is very important and it has been educated in all the theoretical fields and it has been converted into a forceful tool for the public policy-making and communication in presenting the information in the countries and the executive organizations in some fields like enhancing the environmental, social, economic and technological conditions [12]. The experimental studies on the environmental Kuznets curve approve the existence of the inverted U-shaped relationship between the pollution and the per capita income [10]

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