ICT tools for addressing mobility needs of Rohingya refugees with disabilities: practical challenges and solutions

Abstract

ABSTRACT This paper presents practical challenges and solutions developed while leveraging ICT tools to address the mobility needs of refugees with physical disabilities in Cox's Bazar Rohingya camps. The study sheds light on the role of ICT tools in working with vulnerable groups in conflict-prone regions. Various ICT collaboration and communication tools were utilized, including audio-visual recordings, 3D printing of customized crutch shoes, and CAD-based production of assistive devices. The research highlights disconnections in communication, design, knowledge transfer, production, and device usage. Despite these challenges, the project succeeded in developing and disseminating AT devices to physically disabled refugees. The paper adds a longitudinal aspect by presenting the results of the follow-up visit that occurred one year after the project. The research emphasizes the importance of local ICT expertise, contextualized cultural knowledge, equitable engagement with local engineers, and collaboration with refugee beneficiaries to achieve successful design, development, and implementation of assistive devices.