Abstract
Malaysia has achieved considerable steps in the use of ICT in administration since mid 80s. The vision of the Malaysian e-Government initiative which was formulated and launched in 1997 is to transform the public sector service delivery through the use of IT and multimedia. Since its start, there are eight projects implemented under the e-Government initiative flagship. This paper presents work done in one of these projects: e-Procurement (locally known as e-Perolehan) project. The aim of e-Perolehan project is to facilitate and improve government procurement besides to improve the quality of services provided within the Government-to-Business (G2B) setting. The paper briefly discusses how information and communication technologies were deployed to enhance the online procurement system in Malaysia.
Highlights
In the fast globalizing world economy of today, governments the world over are recognizing the importance of Information and Communications Technology (ICT) in development
This paper presents a case study on e-Perolehan in Malaysia, as part of the overall e-Government initiative launched in the country
The findings from our case study in Malaysia suggest that the government should take a more proactive role in promoting e-Perolehan in Malaysia
Summary
In the fast globalizing world economy of today, governments the world over are recognizing the importance of Information and Communications Technology (ICT) in development. An increasing number of Electronic Government (E-Government) initiatives are being employed to improve the delivery of public services to the people, and to tap the potential synergy from the interaction between new technologies, an educated population and an enabling environment for the attainment of knowledge-based economies More and more governments are using ICT especially Internet or web-based network, to provide services between government agencies and citizens, businesses, employees and other non-governmental agencies (Zaharah, 2007; Ndou, 2004; Donnelly & McGruirk, 2003; Fang, 2002). This paper presents a case study on e-Perolehan in Malaysia, as part of the overall e-Government initiative launched in the country. 2008 presents a case study on the e-Perolehan initiatives and the last section present the pertinent challenges and issues within the e-Perolehan framework
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