Abstract

Skills enabling and ensuring universal access to information have been investigated intensively during the past few years. The general objective of the study was to analyze the need assessment skill of the participants of the Foundation and Special Foundation Course. A total of 272 respondents were finally included in the study from three Foundation Training courses and three Special Foundation Courses using a purposive sampling technique. The research results provide knowledge on ICT skills. Most of the participants have basic ICT knowledge. In some cases such as typing skills, organizing online meetings, developing online questionnaires, MS office applications, networking, and e-Nothi they are not skilled enough to serve their official task smoothly. It is also found from the study among the respondents that physicians are poor in ICT compared to other officials. Most of the participants are not aware of ICT policy and can’t manage ICT work as per policy.

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