Abstract

The major objective of this study was to determine the relationship between resource transformation capabilities and quality management practices under conditions of varying levels of Infor...

Highlights

  • The business environment has become increasingly competitive and this has compelled business firms to adopt and modify sustainable quality management practices to deliver desired products that meet Benard OnyinyiABOUT THE AUTHORSBenard Onyinyi is a lecturer at Makerere University Business School, Uganda

  • The results reveal that the influence of resource transformation capabilities on quality management practices varies with the level of Information and Communication Technology (ICT) fusion among Small and Medium Scale Enterprises (SMEs)

  • Since the success of SMEs in developing countries is associated with the managerial competencies of the entrepreneur according to Tehseen and Ramayah (2015), the study findings are well linked with the empirical works

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Summary

Introduction

The business environment has become increasingly competitive and this has compelled business firms to adopt and modify sustainable quality management practices to deliver desired products that meet Benard Onyinyi. Benard Onyinyi is a lecturer at Makerere University Business School, Uganda. His research interests are embedded in operations management and behavioral economics. He is currently undertaking post-graduate studies leading to the ward of a PhD degree upon successful completion. Will Kaberuka is a professor of statistics at Makerere University Business School, Uganda. His research interests include exchange rate volatility, risk management and investment analysis. He has vast experience in research and publication in the above areas. He sits on multiple boards of enterprises; public and private

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