Abstract

Pharmacists and pharmaceutical technicians play an important role in counselling customers regarding sunscreen use and sun protection measures. A potentially helpful tool that can be used during counselling is the ultraviolet index (UVI), which informs individuals when and what sun protection measures are needed at a specific place and time. Our aim in this qualitative study was to explore awareness, knowledge, and use of the UVI during counselling in pharmacies. We used semi-structured interviews with pharmacists and pharmaceutical technicians (n = 20) to answer our research questions. Interviews were audiotaped, transcribed verbatim, and analyzed using qualitative content analysis. During the interviews pharmacists and pharmaceutical technicians revealed a lot of uncertainty and lack of knowledge regarding the UVI. Eight professionals were able to give a correct definition of UVI. Amongst others, the UVI was confused with sun protection factor. Overall, the UVI was hardly used during the counselling of customers. The UVI was developed to provide guidance when which type of sun protection is required to avoid detrimental effects of ultraviolet radiation. For effective implementation, both the general population and health professionals (e.g., pharmacists) have to increase their knowledge about the UVI. This would strengthen its use during professional counselling in pharmacies and may help to reduce the incidence of skin cancer over the long term.

Highlights

  • During the past decades, there has been a rise in incidence rates of skin cancer in Caucasian populations worldwide [1,2,3,4,5]

  • By using semi-structured interviews, we aimed to explore to what extent pharmacists and pharmaceutical technicians are informed about the ultraviolet index (UVI) and whether they incorporate their knowledge into counselling their customers on sun protection

  • We conducted a qualitative study among pharmacists and pharmaceutical technicians to explore their knowledge of sun protection measures and their perceived needs for properly counselling customers on sun protection

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Summary

Introduction

There has been a rise in incidence rates of skin cancer in Caucasian populations worldwide [1,2,3,4,5]. The main environmental risk factor for the most common skin cancers (i.e., cutaneous melanoma and keratinocyte carcinomas) is solar ultraviolet (UV) radiation [6,7,8]. To prevent skin cancer, it is important to promote sun protection behaviours. One important measure regarding sun protection is sunscreen use [9,10,11]. A representative study in Germany showed that more than four out of ten people (43.8%) use sunscreen always or often on a sunny summer day [12].

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