“I Really Wanted Them to Have My Back, but They Didn’t”—Structural Barriers to Addressing Gendered Online Violence against Journalists

Abstract

Despite rising scholarly interest in online violence as an “occupational hazard” for journalists, we know little about the dynamics that shape the often-limited support given by media organizations to media workers affected by online violence. In this study, I explore how the working environment of journalists constrains opportunities for addressing gendered online violence. Through a total of 27 interviews with experts and media workers in the United Kingdom and India, I find that these structural barriers play out through three main dynamics: stratified access to support resources, workplace norms that punish reporting online violence as signs of “weakness,” and precarious conditions that leave journalists with little control over their work. Adverse press freedom conditions also appear to exacerbate the impact of these dynamics. Relating these findings to broader inequality regimes in the contemporary working world, I argue that online violence both reinforces and is reinforced by inequality regimes within media organizations. In the same way that organizations often fail to adequately address other forms of workplace harassment, structural barriers complicate newsroom responses to online violence.