Abstract
Recently a health care institution implemented a new uniform policy based on input from patient surveys. It had been determined that patients perceived nurses in white uniforms as more professional, so the nurses now wear white tops in most areas of the hospital, including the emergency department. Often hospital lobbies more closely resemble a luxury hotel. Nametags are getting longer and longer as more certifications and degrees become the norm, hospital rooms more closely resemble more casual and less aseptic settings; yet when I evaluate the success or failure of a patient interaction, I never consider the uniform, certifications, or ambiance.
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