Abstract
The role of technical support personnel in higher education and corporate training has traditionally been confined to the areas of hardware and software. Now technologists are often asked to serve as corporate trainers and advisors to faculty in the choice and integration of educational technology into teaching and learning. Based on her own training and personal experience, the author suggests and discusses three areas of study within adult education that can assist persons with a technical background to make this role transition. The areas of study include 1) introduction to adult education, 2) adult learners and learning, and 3) program planning. The combination of technology training and knowledge in these three areas will provide a solid foundation for the expanding role of technologists.
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