I have to change to stay the same

Abstract

Purpose – The purpose of this paper is to propose that to survive and thrive the library needs to aim for a more active role in people’s lives and in the communities that surround them. Public libraries are places of learning. They strive to enrich, empower and inspire people to support their full participation in society. But our fast-changing society (Pink, 2005) requires people to develop new competencies, such as creativity, empathy, collaboration and big-picture thinking. However, current processes of the public library are still primarily aimed at providing and improving access to information produced by others. Although of great importance, these processes are fundamentally passive and do not actively stimulate people to share knowledge and insights or to engage in conversations. It explores how this can be done and what effect this change might have on library space based on the ideas and perspective of the Dutch Ministry of Imagination. Design/methodology/approach – The Ministry, a cooperation between architect Jan David Hanrath and librarians Rob Bruijnzeels and Joyce Sternheim, conducts research and realizes new types of libraries and library architecture. To turn the public library into a more dynamic and active social setting, the Ministry has developed a new work process supported by matching criteria for the layout of library space. Findings – The new concept has been brought into practice in the Chocolate Factory in Gouda, The Netherlands, which since then has become a permanent testing ground for new library work. Originality/value – This paper is a thought piece that will be of interest not only to those concerned with public libraries, but also to everyone who is searching for ways to turn the library into a learning environment in which a continuous process of knowledge creation takes place, through interaction with the collection, but – most importantly – through interaction between people.