Abstract

In many large organizations, there is an Enterprise Resource Planning (ERP) system that needs to be integrated with a third-party system to provide real-time services to their customers. To achieve this, these organizations’(ERP) systems should have inbound (IB) and outbound (OB) integration capability through APIs. In this paper, we have proposed and implemented a Hybrid Integration Model (HIM) in Industry 4.0 for Lean Management. This research was implemented in an Airline Travel Company (ATC) in which an In-house ERP system is real-time-integrated (In-bound) with Global Distribution System (GDS) through API’s i-e, soap &rest-based web services for online ticketing as well other Miscellaneous facilities i-e (Auto SMS Email) using Horizontal Integration Model in Industry 4.0 and also integrated (Outbound) with 3rd party General Ledger (GL) system. Integrating an ERP system with GL is an automated business process that requires implementing API’s and developing automatic routines to move the data between ERP & GL Systems as per user requirements. Our proposed model is fully automated where no human intervention is involved while transferring data from ERP to GL and following all standards recommended by industry 4.0 for Lean Management.

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