Abstract

ABSTRACT The one-on-one human–robot interaction has expanded to the group level; robot groups are increasingly exerting psychosocial implications on human beings. However, how people interact with robot groups, especially how human factors and robot group factors coordinate to influence people’s responses to robot groups, is underexplored. To investigate this issue, the present study examined the interaction effect between individual differences in fixed and growth mindsets about the human mind and the fundamental characteristics of robot groups (i.e. entitativity) on responses to the robots during human–robot interaction. We induced mindsets (fixed or growth) about the human mind and manipulated the level of robot group entitativity (high or low) to capture responses to robots during human–robot interaction using virtual reality (VR) technology. The results revealed that a growth (versus fixed) mindset about the human mind promoted self-disclosure toward, and reduced behavioural anxiety with respect to robot groups with high (versus low) entitativity. We found that increased psychological closeness with robots accounted for these effects. Our findings contribute to research on the determinants of human–robot relationships and present implications for human–robot interactions at the group level.

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