Abstract
The DeLone and McLean information systems success model [1, 2] has been investigated in many past researches [3, 4, 5, 6, 7]. However, its use in human resource (HR) field of study is not quite apparent. Based on literature, and recognising that trust is a significant component in managing human resources and in successful implementation of information systems, this research posits the integration of trust with the DeLone and McLean model. Hence, the paper sets out to determine the validity and reliability of human resource information systems success factors in a higher education context. The results and implications are discussed herein.
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