Human Resource Diversity Management Practices and Organizational Citizenship Behavior: A Conceptual Model

Abstract

The purpose of this concept study is to unravel the relationship between Human Resource Diversity Management (HRDM) practices and Organizational Citizenship Behavior (OCBI and OCBO). This study also attempts to identify and classify available HRDM factors found to have significant relationship with OCB and identify HRDM factors that have not been explored in the OCB research, but have potentials in predicting employees OCB. This new classification is important in presenting a better insight into how HRDM practices relate to employees OCB as well as identifying research gaps regarding HRDM practices and OCB relationships.