Abstract
HR analytics refers to the process of quantifying and visualizing HR data to enhance man power performance. It acquired a sky-high prominence recently in estimating the effectiveness of every HR policy/process in the organization to discern value-added employees and HR activities that enhance the business performance. It is proficient in furnishing data-driven decisions that enhance succession planning and best hiring practices, retain qualified workforce, and measure various HR metrics such as turnover, the employee engagement rate for optimizing job experience, focusing on learning and career development programs. The literature encompasses research journal papers, websites, magazines, blogs that are related to HR Analytics. This paper explores the role of various HR analytics tools/software and HR chatbots with unique features in providing seamless HR digitalization. Digital empowerment in HR is enhanced by the deployment of HR chatbots powered by Artificial Intelligence. This paper unfolds the sample list of HR analytics tools/software and chatbots, their role in HR digitalization, and the companies using them. The review also contributes to find out various challenges in the adoption of HR analytics. It is concluded that HR digitalization through analytics is majorly applied to the basic functions mostly quantitative and needs to be explored to complex and qualitative aspects in HR domain.
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