Abstract

This study develops a methodology using a system dynamics approach to analyse human error probability (HEP) within the context of hydrogen fuelling station (HFS) maintenance, mainly focusing on the dynamic nature of performance shaping factors (PSFs) over time. The developed model offers a comprehensive understanding of how diverse human factors dynamically influence task performance, yielding critical insights for safety management strategies to study 8-hour day shifts in maintenance activity. The study explores the intricate relationship between time-dependent PSFs and human error probability, highlighting that as the number of maintenance tasks rises, so does the potential for increased fatigue levels, subsequently elevating HEP. Introducing breaks during work emerges as a promising intervention to mitigate task-related fatigue, reducing HEP. Careful break implementation is necessary to prevent shifts from extending, which could inadvertently raise HEP. This research has implications extending beyond HFS, benefiting industries where operational safety and efficiency are paramount. Future studies can build upon these findings, exploring additional interventions and diverse work scenarios to advance our understanding of human performance and error prevention strategies, ultimately fostering safer and more productive work environments. The integration of system dynamics and the insights gained contribute significantly to hydrogen safety and offer a robust foundation for future investigations in this field.

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