Human reliability analysis—why not turn to the human factors community?

Abstract

In response to the Dougherty thesis that contemporary human reliability analysis (HRA) methods are inadequate, this paper proposes that credible assessments of these HRA methods adequacy can be obtained only by means of their full exploitation by human factors specialists as part of the probabilistic risk assessment (PRA) process. The paper traces the history of human factors in PRA. It concludes that regarding PRA, only peripheral attention has been given to human factors; further that there has been almost a total absence of human factors specialists involved in the PRA process. The paper introduces and discusses a recent US Nuclear Regulatory Commission research initiative on a task analysis-linked evaluation technique (TALENT) concept for integrating human factors expertise into the PRA process, and fully exploiting state-of-knowledge HRA methods and data. The paper concludes that by means of TALENT implementation: (1) more credible assessments of HRA methods adequacy can be made, and (2) more realistic estimates of the overall impact of human error on complex high reliability systems' reliability and risk can be achieved.