Abstract
The literature of psychology, library science, management, computer science, and systems engineering is reviewed and integrated into an overall perspective of human information seeking and the design of information systems. The nature of information seeking is considered in terms of its role in decision making and problem solving, the dynamics of the process, and the value of information. Discussions of human information seeking focus on basic psychological studies, effects of cognitive style, and models of human behavior. Design issues considered include attributes of information systems, analysis of information needs, aids for information seeking, and evaluation of information systems.
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