Abstract
This paper investigates how human decisions and actions in maintenance practices influence the reliability and safety of vehicles in the Kenyan transportation sector. It specifically addresses several human factors that play a crucial role in influencing the reliability and safety of vehicles. Neglecting the manufacturer's recommended maintenance schedule, employing inadequately skilled maintenance personnel, utilizing substandard replacement parts, and exhibiting poor driving habits emerge as key contributors to the compromised reliability and safety within the country's road transportation sector. The research underscores the substantial implications of these human factors, shedding light on their profound influence on the overall condition and security of vehicles in the Kenyan transportation landscape. This paper aims to contribute valuable insights for improving maintenance practices and fostering a safer and more reliable environment within the country's transportation sector, ultimately promoting enhanced safety standards and operational efficiency.
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