Abstract
A project sponsored by the U.S. Army Research Institute and conducted by Synectics Corporation human factors staff, focused on the development of a human/computer interface design handbook. The objective of this effort was to promote functional standardization and modularization of tasks and procedures, in order to reduce the amount of training and skill levels required for computer users and operators. This paper will 1) outline the contents of the computer software design handbook developed by Synectics' staff; 2) discuss the practical utility of these guidelines, as evaluated in the context of actual system software designs; 3) specify limitations of human factors design guidelines; 4) emphasize the need to link human factors software design guidelines to empirically-based models of human performance; and 5) provide examples of empirical data and design guidelines that may support future efforts, by human factors specialists, to increase computer system effectiveness and reduce personnel costs.
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