Abstract
This article presents the results of a survey with 13 main activities related to human factors that are executed during kaizen implementation process and were integrated in four independent latent variables (management commitment, education, communication and motivation) that are associated to 14 benefits obtained after its implementation that were grouped in three dependent latent variables (process, workers and customers). The survey was applied to persons with responsibilities in continuous improvement programs and projects in companies located in Mexico. Independent and dependent variables were integrated in a structural equation model that was evaluated using partial least squares algorithms WarpPLS® for finding causal relations among them. Results indicate that management commitment and education are the main factors that guarantee the success for kaizen implementation programs, but that is moderated by a good communication for having good operational process performance for better workers and customer satisfaction.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callMore From: The International Journal of Advanced Manufacturing Technology
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
