Human-Centered Leadership:: Creating Change From the Inside Out

Abstract

Human-Centered Leadership in Healthcare is a new leadership model that focuses on the fulfillment and effectiveness of the leader who simultaneously focuses on others. Through recognizing the humanity in others, cultivating growth in others, and creating healthy, connected communities for others, the Human-Centered Leader establishes cultures of caring, excellence, and trust. In this article, the Human-Centered Leadership approach is demonstrated through an exemplar involving a nurse leader of an intensive care unit where the central line–associated blood stream infection rate has increased. The nurse leader at the point of care validates that sustainable change occurs from the inside out.