Abstract
Centering the humanity of the individual and evaluating the benefits and risks of care delivery is nursing’s calling card across health systems confronted by competing technology-centered and human-centered perspectives. Human-centered design (HCD) emerged in health care to reprioritize a human-centered approach to innovation and caring. Nurse leaders can leverage HCD to understand the disease and treatment context of the human experience in care delivery as lived by those directly participating in and impacted by a process or system. While HCD in health care continues to evolve, consideration of the human experience is vital to delivering effective design-focused processes and solutions.
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