Human Capital Management in the Context of the Implementation of Digital Intelligent Decision Support Systems and Knowledge Management

Abstract

The basis for improving the quality of human capital in the framework of building a digital economy is the creation, mass implementation, and widespread use of digital intelligent systems in the business processes. This chapter develops the fundamental foundations of increasing the efficiency of using digital technologies and building the enterprise's information and computing infrastructure for embedding intelligent decision support and knowledge management systems in the organizational management system, which will contribute to the growth of labour productivity and increase the intellectuality of jobs. It is shown that the decisive role is played by artificial intelligence methods: intellectual analysis and modelling, decision support systems, learning avatars using neural networks, and geoinformation systems. A special role in the chapter is given to knowledge management methods, it is shown that the effectiveness of their use depends on how different economic agents acquire, generate, disseminate, and use new knowledge necessary for successful management activities.