Abstract

This study throws light on the diversity of online sales promotion and deal acquisition with respect to human capital (time cost and efforts cost). This is the non-monetary investment of consumer while making a purchase. The influence of non-monetary cost decides the action towards purchase choice among various product offerings in online space. Findings of the research reveal (a) the different types of consumer: value conscious, price conscious and encounters, (b) different strategies a consumer adopts: track on information, futuristic thinking and formulating deals and (c) source of deal gratification for different goal-oriented consumer behaviour. This study proposes an empirical model validated by data interpretation using grounded theory. It shows how human capital decides approach of consumer to evaluate online sales promotion.

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