Abstract
The controversy surrounding the surveillance programmes run by the US National Security Agency (NSA), as revealed by whistleblower Edward Snowden, shows no sign of cooling down. Aside from the obvious privacy and civil liberties issues, as well as a certain degree of embarrassment in the diplomatic and foreign policy domains, the whole debacle has highlighted a number of challenges and assumptions – not least with regard to the faith we place in technology to do its job without errors.The whole debacle has highlighted a number of challenges and assumptions – not least about the faith we place in technology to do its job without errors. These surveillance systems must use a high level of automation, so Steve Mansfield-Devine explores what we can deduce by comparing them with other network monitoring solutions, such as IDS and anti-fraud systems.
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