Abstract
The objective of this theoretical essay is to reflect and present epistemological and methodological possibilities about the processes of health, illness and normality in the human resource management practices adopted by the Public Administration in Brazil. The Circle of Epistemic Matrices was used, with its dimensions of technical, practical and emancipatory interest. The analytical approach adopted allowed the identification of alternatives for each of these dimensions, besides discussing the new arrangements of service delivery due to the Covid-19 pandemic, in face of the implementation of telework and the use of new technologies in people management.
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