Abstract
The study examines the relationship between technology adoption factors (performance expectancy, effort expectancy, and social influence) on employee creativity and work-life balance. The study examines the mediating role of the symbolic adoption of human resource information system (HRIS) between the above-stated relationships in small to medium-size IT organizations. A sample of 311 information technology professionals working in small-to-medium organizations has been taken for analysis via a questionnaire method. Structural equation modeling results show that symbolic adoption partially mediated the relationship between performance expectancy and creativity. Additionally, it established a partial mediated relationship between performance expectancy, effort expectancy, with work-life balance. The study facilitates the HR department and professionals towards employees' symbolic adoption variable that enhances the acceptance of HRIS technology, employees' creativity, and better work-life balance. Further, detailed research implications and limitations have been discussed.
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