Abstract
In this article we describe our experiences with computational text analysis involving rich social and cultural concepts. We hope to achieve three primary goals. First, we aim to shed light on thorny issues not always at the forefront of discussions about computational text analysis methods. Second, we hope to provide a set of key questions that can guide work in this area. Our guidance is based on our own experiences and is therefore inherently imperfect. Still, given our diversity of disciplinary backgrounds and research practices, we hope to capture a range of ideas and identify commonalities that resonate for many. This leads to our final goal: to help promote interdisciplinary collaborations. Interdisciplinary insights and partnerships are essential for realizing the full potential of any computational text analysis involving social and cultural concepts, and the more we bridge these divides, the more fruitful we believe our work will be.
Highlights
In June 2015, the operators of the online discussion site Reddit banned several communities under new anti-harassment rules. Chandrasekharan et al (2017) used this opportunity to combine rich online data with computational methods to study a current question: Does eliminating these “echo chambers” diminish the amount of hate speech overall? Exciting opportunities like these, at the intersection of “thick” cultural and societal questions on the one hand, and the computational analysis of rich textual data on larger-than-human scales on the other, are becoming increasingly common.computational analysis is opening new possibilities for exploring challenging questions at the heart of some of the most pressing contemporary cultural and social issues
Interdisciplinary insights and partnerships are essential for realizing the full potential of any computational text analysis that involves social and cultural concepts, and the more we are able to bridge these divides, the more fruitful we believe our work will be
Can text analysis provide a new perspective on a “big question” that has been attracting interest for years? Or can we raise new questions that have only recently emerged, for example about social media? For social scientists working in computational analysis, the questions are often grounded in theory, asking: How can we explain what we observe? These questions are influenced by the availability and accessibility of data sources
Summary
In June 2015, the operators of the online discussion site Reddit banned several communities under new anti-harassment rules. Chandrasekharan et al (2017) used this opportunity to combine rich online data with computational methods to study a current question: Does eliminating these “echo chambers” diminish the amount of hate speech overall? Exciting opportunities like these, at the intersection of “thick” cultural and societal questions on the one hand, and the computational analysis of rich textual data on larger-than-human scales on the other, are becoming increasingly common. Choices regarding how to operationalize and analyze these concepts can raise serious concerns about conceptual validity and may lead to shallow or obvious conclusions, rather than findings that reflect the depth of the questions we seek to address. These are just a small sample of the many opportunities and challenges faced in computational analyses of textual data. Given our diversity of disciplinary backgrounds and research practices, we hope to capture a range of ideas and identify commonalities that will resonate for many This leads to our final goal: to help promote interdisciplinary collaborations. Interdisciplinary insights and partnerships are essential for realizing the full potential of any computational text analysis that involves social and cultural concepts, and the more we are able to bridge these divides, the more fruitful we believe our work will be
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