How to yes-and: Using improvisational games to improv(e) communication, listening, and collaboration techniques in tourism and hospitality education

Abstract

Improvisational theater games can foster a space where academics become more aware of their speech and behaviors in order to respond to their environment. This study, informed by self-efficacy theory, explores how improvisation workshops potentially help individuals feel confident about their work and improv(e) their collaborative learning environments. Faculty and graduate students participated in an improvisational workshop at an academic conference. Based on attendees’ survey responses and follow-up phone interviews, the improvisation workshop provided tools to help participants become confident teachers, communicators, and leaders. Thus, learning improvisational techniques can foster a paradigm shift in designing and experiencing higher education.