HOW TO TRANSFORM (NOT RESOLVE) CONFLICT

Abstract

AbstractThe author is one of the world’s best‐known experts on negotiation, and the co‐author of the classic book Getting to Yes. He recounts that he has “spent nearly 50 years wandering the world and dealing with some of its most difficult conflicts, from war zones to corporate battles and from union‐management disputes to political fights.” Rather than characterizing himself as an optimist or a pessimist, he prefers the term “possibilist.” He writes: “I believe it is possible for us humans to deal wisely with even our deepest differences.” Among his insights: “We cannot end conflict, but we can embrace and transform it. We can choose to handle conflict constructively, using our innate curiosity, creativity, and collaboration.” In addition: “Given just how hard it is to remember to pause in the heat of conflict, I have learned over the years to compensate by building something I call the balcony. The balcony is a place of calm and perspective where we can keep our eyes on the prize.” He concludes: “More than a method, the path to possible is a mindset. It is a way of living in these challenging times—needed now more than ever.”