Abstract
This study aimed to analyze the effects of emotional intelligence on employee performance and job stress at PT ISS Puri Indah Hospital. The population in this study were 80 employees of PT ISS Puri Indah Hospital. The sample in this study at all of population to be studied is called saturated sample. The sampling technique used is nonprobability sampling. The result of this study showed that emotional intelligence positive and significant effect on employee performance, emotional intelligence positive and significant effect on job stress, and job stress has no effect on employee performance. Keywords : Emotional Intelligence, Employee Performance and Job Stress DOI : 10.7176/JRDM/61-05 Publication date: November 30 th 2019
Highlights
In this era of globalization, competition and the demands of professionalism which are increasingly high cause many pressures that must be faced by individuals in the work environment
The instrument for emotional intelligence variables that have the highest mean value is in the statement of the employee able to handle the tension that occurs in him at work that is equal to 4.30 with a standard deviation value of 0.678, while for the lowest mean value is found in the employee's focus statement the assigned job is 1.84 with a standard deviation value of 0.872
2) Descriptive Results of Answers to Questionnaire on Employee Performance Variables. It can be seen the instrument for employee performance variables that have the highest mean value in the statement able to complete the task on time is equal to 4.23 with a standard deviation value of 0.774, while the lowest mean value is in the statement is not able to minimize errors in carrying out tasks or jobs that is equal to 1.96 with a standard deviation of 0.843
Summary
In this era of globalization, competition and the demands of professionalism which are increasingly high cause many pressures that must be faced by individuals in the work environment. In addition to the pressure that comes from the work environment, the family environment and social environment have the potential to cause anxiety. The very detrimental effect of the anxiety disorder that is often experienced by the community and employees in particular is called stress. Emotional intelligence is a person's skill in regulating his emotions where it is very important to have an employee in an organization to harmonize emotions with the workload of an employee. Job stress is an important aspect for the company, especially its relationship to employee performance. Employee performance is one of the capital for the company to achieve its goals
Sign-in/Register to view highlights & summary Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
