How to run an efficient eye care practice during and after the COVID-19 pandemic

Abstract

Introduction : The COVID-19 pandemic is the defining global health crisis of our time and one of the the greatest challenges the world has faced. During the pandemic there have been significant changes in the healthcare systems, especially in the access to local eye care. That is why it is essential for any eye care practitioner to adopt the proper measures in order to run a successful and efficient eye care practice during and after the COVID-19 pandemic. Aim: The purpose of this article is to share expertise on successful re-opening of eye care practice after the peak of the COVID-19 pandemic, providing best protection for the patients , practitioners and support staff. Materials and Methods: Analysis of the possible safety measures and their implementation during the challenging period of re-establishing standard eye care practice after pandemic peak has been conducted. Results: A clear guidelines regarding organization, policy and leadership are provided after their pilot testing. Special solutions include: environment, attire, behavior, media (web-based behavior), communication with patients, how to manage new patients, what to change for better experience and how to improve leadership during the pandemic situation. Conclusion: Taking proper care for each patient and team member during the difficult times of a pandemic is an investment in the future. An eye care practitioner and practice manager must always be informed, flexible and adaptable, especially in challenging situations such as a pandemic.