Abstract

Each "Communication Corner" essay is self-contained; however, they build on each other. For best results, before reading this essay and doing the exercise, go to the first essay "How an Ugly Duckling Became a Swan," then read each succeeding essay. Using quotations from prominent people, or even clever quotations from not-so-prominent people, is always a useful addition to a text or speech. However, not all quotations are created equal. It is important to know how quotations differ in order to use them to their best effect.

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