Abstract

"Joined-up' government and 'whole-of-government' approaches have evolved over the past two decades from the simple 'one-stop-shop' concept to much more formal organisational structures mandated at the highest levels. In many cases, the participants in these developments were learning on the job, as they responded to community and political demands for better service delivery and more accountability. This paper looks back at some of those developments and proposes a schema to assess and place policies, strategies and programs.

Highlights

  • Over the past fifteen years governments in a number of modern democracies have moved toward an integrated approach to policy development and service delivery

  • Its aim is for use by those working with governments, program developers and service providers in improving policy and program development, and service outcomes

  • An evaluation of some of these was undertaken by Success Works for the Institute of Public Administration Australia (IPAA) [7] and informed the schema development along with the emergence of work on community capacity building and resilience

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Summary

Introduction

Over the past fifteen years governments in a number of modern democracies have moved toward an integrated approach to policy development and service delivery. Strategic themes for engagement have been identified along with implementation issues and processes These point to the factors and conditions for success as well as the barriers that can be expected to (page number not for citation purposes). Australia and New Zealand Health Policy 2008, 5:22 http://www.anzhealthpolicy.com/content/5/1/22 the implementation of collaboration and partnership The development of such a schema is built on the emergence and theories of 'joined-up' government or "wholeof-government" approaches, as well as developments in organisational theory and leadership. It is informed by debate on the relation between evidence and policy – can policy be evidence based or evidence informed? It is informed by debate on the relation between evidence and policy – can policy be evidence based or evidence informed? The paper concludes by showing how the schema can assist both the debate and the practical implementation of policy by assisting policy makers and service providers in making more informed judgements with appropriate authority

Background
Conclusion
Hyde J: Social capital and public service
16. Benard B: Fostering resiliency in kids
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