How to Learn About Users and Understand Their Needs? User Experience, Mental Models and Research at Public Administration Websites

Csilla Herendy

Open Access

https://doi.org/10.21277/st.v41i1.241

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Journal: Socialiniai tyrimai	Publication Date: Jul 2, 2018
Citations: 3	License type: CC BY 4.0

Abstract

How to Learn About Users and Understand Their Needs? User Experience, Mental Models and Research at Public Administration Websites

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