Abstract

This chapter and the next discuss compliance and ethics programs. This chapter introduces what expectations the government has for such programs, and it examines their elements and best practices. Some questions include: Why do business leaders need to create and promote ethical environments? What does an appropriate compliance and ethics program look like? What guidance has the DOJ given regarding its Organizational Sentencing Guidelines? What is the value of the DOJ’s approach? What are other principles and practices to create high-quality compliance and ethics programs? How does a company set realistic goals for its compliance and ethics program? How should companies use structural behavioral incentives such as nudges? What should an effective code of conduct or ethics include? What other elements should a comprehensive compliance and ethics program contain? What are the practices of the most effective compliance and ethics programs? Why does institutionalizing ethical practices matter?

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