Abstract

Purpose: TikTok’s rise in popularity has invited creators across a broad spectrum of interests to contribute content to the platform, including non-expert, instructional subject matter. Previously, technical communication scholars have described ways to assess video instruction online, in relatively long-format lengths. Our project outlines a framework for assessing the video production qualities of instructional content across TikTok. Method: We performed a content analysis of existing frameworks and sets of heuristics for assessing long-format instructional videos. We then analyzed a set of instructional content found across the TikTok platform and analyzed them using previous frameworks. After comparing and contrasting, we developed a new framework for assessing short-format video instructional content. Results: After assessing long-format instructional video frameworks and instructional content found across TikTok, we found that many dimensions and heuristics from previous frameworks applied to short-format video. Unique to short-form video were the dimensions of tempo and level of detail, which describe the pacing of the video from a temporal perspective and the fidelity of instruction, respectively. Instruction on TikTok can take place without explicit step-by-step instruction. Conclusion: We found that many dimensions and heuristics from long-form frameworks carry over to short-form video, but there are features, social norms, and creative norms on TikTok that lend themselves well to “bite-sized” instruction.

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