Abstract

This article examines the importance of identifying the anxious patient and how to support them. Recognition of physical signs will be explained. The important areas of giving enough time, developing a therapeutic relationship, always acting in the patient's best interest, involvement of the patient in their care, communication, and information-sharing will be discussed. Relevant sections of the Code of Conduct for Healthcare Support Workers and Adult Social Care Workers in England ( Skills for Care and Skills for Health, 2013 ) will be highlighted. If a patient's anxiety is not reduced and hopefully removed, one must seriously ask: are they truly being given respect and dignity and the quality of care they deserve?

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