Abstract

In this paper we’ll explain how in the bus industry according to IATF 16949 we determined the appropriate use of statistical tools, and Statistical Process Control (SPC) is the usual choice. SPC is a methodology mainly used to monitor and control the behavior of the manufacturing process. The main purpose of SPC is to prevent that the non-conform products go out from the production workshop to be delivered to the final clients. Statistical Process Control, part of IATF 16949 core tools, that is an analytical decision-making tool will allow to the plant from the bus industry to determine whether the process is performing correctly or not and one main point we’ll be to reduce wastes. The main advantage over the other methods used in quality control (e.g. inspection), SPC has the advantage of detecting problems before they have occurred. We’ll use the most successful and widely used SPC tools: control charts to identify the wastes.

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