Abstract

The shaping of employees’ innovativeness is an important way of building a sustainable organization. Therefore, in order to have a sustainable police organization, the innovativeness of the police must be established in order to achieve the objective of maintaining law and order. In this study, Taiwan’s first-line border police officers served as the research subject, and the cross-level model perspective was adopted to investigate their innovativeness from task-oriented and socially oriented viewpoints. At the same time, investigations were made into the cross-level direct and indirect effects of social work characteristics and collective efficacy toward police officers’ self-efficacy and innovativeness. A multilevel model was adopted to analyze the quantitative data obtained with 249 border police officers in Taiwan as the research objects. The results showed that social work characteristics have a positive influence on collective efficacy, and motivational work characteristics have a positive influence on employees’ self-efficacy and innovativeness. Their self-efficacy showed a positive influence on innovativeness, and a mediating effect on the relationship between motivational work characteristics and innovativeness. Moreover, social work characteristics and collective efficacy have a cross-level contextual effect on self-efficacy and innovativeness, while social work characteristics and self-efficacy have a cross-level interaction on police officers’ innovativeness. In general, this study confirmed the importance of employees’ innovativeness for the establishment of a sustainable police organization. The characteristics of social and motivational work, self-efficacy, and collective effectiveness are important variables for establishing employees’ innovativeness.

Highlights

  • It is generally believed that innovation is a key source of sustainable competition that is required to gain advantages in a constantly changing environment [1]

  • This study examined the relationship between motivational work characteristics and innovativeness, before self-efficacy was introduced into the structural equation modeling (SEM)

  • The test showed that the relationship was significant (γ = 0.241; t = 2.16, p < 0.05), but it became insignificant after importing self-efficacy into the SEM mode (γ = 0.09; t = 0.86, p > 0.05)

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Summary

Introduction

It is generally believed that innovation is a key source of sustainable competition that is required to gain advantages in a constantly changing environment [1]. Numerous studies have reported that innovation is crucial to organizational development [2,3,4]. It can improve organizational performance and promote sustainable organizational development [5,6,7]. It is more valuable when employees have the creative ability to execute innovative measures in organizations [8,9,10]. To deal with the rapid changes in the outside world and respond to people’s needs, they have to make their employees willing to execute the organization’s innovative measures. Regarding carrying out the duties of security at international airports and harbors, Taiwan Border

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