Abstract
You’re at the end of a meeting with a senior manager at your company, updating her on the status of an important project. She looks concerned but not displeased. She says, “Thank you for letting me know, and please keep me updated.” When you walk out of the room or hit “End meeting for all,” you sigh and say to yourself, “That didn’t go as badly as it could have.” Congratulations! You’ve just delivered bad news on a project to the boss, and while it was painful, it wasn’t a disaster. In fact, you may have advanced your career and made a good impression. Let’s rewind a day, or perhaps a week. You are in the middle of a high-profile project within your company. You’re looking at some new data, and they don’t look good. Perhaps it’s an impurity that cannot be removed or an unusually low yield. This is
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