Abstract

Over the past decade, many organizations have come to recognize that their future success will depend on data and AI (artificial intelligence) capabilities. Expectations are high and companies are heavily investing in the area. However, our experience advising organizations in diverse industries suggests that many have also become disillusioned in their journey to create companywide, data-driven business transformation. This article discusses some of the common pitfalls in the implementation of data and AI strategies and gives recommendations for business leaders on how to successfully include data and AI in their business processes. These recommendations address the core enablers for data and AI capabilities, from setting the ambition level to hiring the right talent and defining the AI organization and operating model.

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