Abstract

This article describes the considerations for the implementation of the Lean Six Sigma (LSS) methodology in small and medium-sized enterprises. Pilot research was conducted in Polish and French SMEs (nine Polish and nine French enterprises from the service and production sectors) referring to the context of the implementation and application of the Lean Six Sigma concept. The studies led to the identification of the motives, needs, expectations, concerns and experiences of these companies and helped to develop criteria assessing the maturity of a smaller enterprise to conduct Lean Six Sigma projects. As one of the results of the study, a maturity indicator to LSS has been developed and presented in this paper. The index is a part of the original comprehensive methodology of the Lean Six Sigma implementation dedicated to the SME sector (LSS Plutus methodology). The indicator allows such projects to be matched to the real needs and preparedness of any small or medium-sized organization.

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