How parents and children view the system

Abstract

This chapter considers children and parent’s perspectives of child protection conferences and whether they feel actively involved in decision making. It is based on interviews with 40 children and 52 parents in two local authorities whose children were subject to a child protection plan at the time. Most parents felt unsupported throughout the child protection process, reporting feelings of powerlessness, intimidation and fear. Parents reported that they found child protection conference particularly stigmatizing and oppressive and this led to them not trusting social workers and often other key agencies. A further interesting finding was that some parents felt sorry for their social workers and stated that they seemed stressed, clearly under too much pressure and often did not do what that said they could do. The chapter also considered young people’s views of social workers and what the barriers and enablers of good child protection practice are. This chapter highlights the high number of social workers young participants had; their relationships with their social worker and their perception of the child protection conference. The extent to which the young participants were aware of the impact of bureaucracy and high caseloads on the service they receive, coupled with the impact of the high turnover of social workers, was also examined. These factors impacted on how much the children and young people participated in the work that social workers were carrying out with them and the extent to which they trusted their social workers.